Hi Team, I have imported a group from prod to dev instance. group was added in the dev, but group members were not added. Now, i have added the group members data manually and assign this group to workflow. when raising the REQ,task is getting create...
Hi Community,I am trying to integrate Datadog with ServiceNow, but I am facing an issue where the ITOM/ITSM Integration for Datadog plugin is unavailable in my instance.Because of this, I am unable to proceed with setting up Datadog alert/event integ...
Hello community,I have configured a Change Risk Assessment and it is working correctly. However, I would like to change the colors displayed in this evaluation.Does anyone know where this configuration can be modified?I would really appreciate any gu...
Dear Team, (function executeRule(current, previous /*null when async*/ ) { // # Assignment 3: Problem have incidents // > if problem is updated with worknotes - update the same to all the incident. // > if problem is closed - resolved or clo...
I need to perform a clone ensuring that certain tables are preserved in Dev and QA.During the clone process, the data in these tables must remain intact in Dev and QA, without being overwritten by Production data.
Hello community. One of the fields present in a catalog item contains sensitive information and the client wants us to remove it from audit history. Is there a way to disable auditing for catalog item variables? I found the 'no_audit' attribute solut...
Hello, I've created and added a record producer in the Business portal. Besides other variables, I've created "contracts", which has the following reference qualifier: javascript: 'account=' + current.variables.account;When I test it in the por...
Deactivate the standard change template once it exceeds four failures (unsuccessful count). While this can be achieved using a Business Rule or Flow Designer to retire the template, is there an out-of-the-box (OOTB) capability available to automatica...
Hi Community,I am a fresher working in ServiceNow DEV. I created a catalog item named Laptop Request and an Update Set named Laptop_request_Dev_1, which is currently in progress.While observing an existing catalog item (Mobile Request, inactive, crea...
Hi everyone, Currently I have an inbound action created which I want to use to retrieve the name of the sender.For example, when you receive an email it displays as 'Example user <example.user@gmail.com>. How can I retrieve the 'Example user' in my ...
Hi ServiceNow Community! I wanted to open a discussion and share some thoughts on Flow Designer, and also learn from your experiences.As we all know, Flow Designer is an incredibly powerful tool for automating processes without writing code, and it’s...
Hi Community,I have a Service Catalog variable (type: Select Box) that needs to display a large number of choices (hundreds), and the choices are dependent on another field (example: country= India, states = all the state choices to populate). I’m lo...
I have order guide which includes both hardware and software request item.I have requirement that need to hold the software request sctask generation until the hardware request item completes.I need to write a wait for condition in software request w...
Hi Team, How to create multiple check boxes under one question Question or labelList any Network Folders access requiredbelow are my check boxesAccountsCorpCust_SrvEngineeringHRITother. If I Select Accounts Check Box then, I need to show options Read...
Hi,I need help with implementing a Risk Assessment on Demand form when the Demand state moves to Screening.Currently, we have similar functionality available in the Change form, where the Risk Assessment is available under related links with a set of...
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