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MID Server ms.log is not working

I am trying log to MID Server logs file. Below is the code that I am executing from the background script. ECC Queue state is always in ready state. var jspr = new JavascriptProbe('Demo MID Server'); jspr.setName('My Test Message'); //Any descriptive...

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ServiceNow Developer Site Notice: PDI Request Delay

Article : Hi Community,If you're currently facing delays or seeing a waitlist while requesting a Personal Developer Instance (PDI), you're not alone.ServiceNow has posted the following announcement on the Developer Portal:"We're experiencing high dem...

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Error in Getting Access token

Hello All, I am trying to get a access token using Application registry but following error is thrown. Any help is appreciated.Step 1:1. Created OAuth Application Registry using the option "Connect to a third party OAuth provider" .2. Filled in follo...

kuttti by Kilo Guru
  • 8554 Views
  • 6 replies
  • 0 helpfuls

Need help in building this as im learning

I am working on a ServiceNow Employee Onboarding use case using Service Catalog + Flow Designer.Can someone please help me with this requirement. Atttahced is the requirement im trying to do from my end .

Nancy34 by Tera Contributor
  • 896 Views
  • 2 replies
  • 0 helpfuls

Script to monitor Email Account Connection Status

Has anyone created a script that basically monitors the connection status of an email account? Recently, the token for an email account that we have set up in ServiceNow was expired on the exchange side by an Admin which broke our connection between ...

Ross Drew by Tera Contributor
  • 503 Views
  • 3 replies
  • 0 helpfuls

Configure function field on Reporting

I am currently trying to  calculate the duration taken to complete an RITM. but would like to exclude non business days (weekends). i have tried to use configure function field option on report. but it includes all 24X7. glidefunction:datediff(closed...

sharley by Tera Contributor
  • 170 Views
  • 1 replies
  • 0 helpfuls

I want customize colom name while extracting the report

Hello ServiceNow Community members, I am looking to get right procedures to extract report in Excel but here is one condition I don't want same colom name as present in servicenow instance, I want to customise them before we extract it to in Excel, F...

Variable to be visible only in 1 task

Hello All, I have a requirement to show 2 variables in task level but not on RITM and Form level.For this I have made the variables as Global True and written a UI policy to hide these on form and RITM level.So this works well and these are visible o...

Walkup User account access issues

We are working through the process of getting the walkup account setup and running into a bit of a block We are still using ServicePortal, but looking to get on Employee Center later this monthWe have the walk up experience configured and everything ...

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Are You Paying for ITIL Licenses Nobody Uses?

Overview If you've managed ITIL licensing in ServiceNow long enough, you've probably asked some version of this question: how many of my ITIL holders do ITIL work? Did we create groups where only a handful of the individuals in that group are doing m...

Cheshire Cat by Tera Contributor
  • 1555 Views
  • 13 replies
  • 4 helpfuls

Report Visibility

Hello,The reports started showing this error after the upgrade to the Australia release. Does anyone know how I can resolve it?I tried to change the property "glide.report.published_reports.enabled" to true, but I receive the following message: 

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jkelvynsant by Tera Contributor
  • 126 Views
  • 2 replies
  • 1 helpfuls

Standard change template not visible even through active is true

Hi Teamplease assistwhen click on create new=> select type of change ==> standard: Select from available pre-approved change templates. These changes do not require approval.  ==> searching for abc template which is not visiblebut under standard chan...

Ramu8 by Tera Expert
  • 253 Views
  • 4 replies
  • 0 helpfuls