I would like to change the existing fields type from String to Checkbox and From Integer to Currency,What is the best way to do this.Inactivating the Existing fields and creating a new one with the same name is not working as the error is coming up a...
I am creating an order guide for new hardware request that contains our 5 different types of hardware. I have created 2 variable sets, one for new user information and one for working location/shipping information. I have these variable sets assigned...
Help!I have a table that I will call x_product that extends sc_cat_item. There is a custom field quantityonstock that exists on the x_product table in a scoped app. I have not been able to update the field using a script include. Currently, quantity...
How can the Variable Editor Formatter (VEditor) in a Change Request be configured so that the variables entered in the Service Catalog (Requested Item) are automatically transferred to and displayed within the Change Request, making them available fo...
Things Every ServiceNow Developer Must Know : 1)gr.setUseEngines(false) : It prevents workflows, business rules, data policies, and email notifications from firing for the current GlideRecord action (insert, update, delete).ServiceNow GlideRecord AP...
Hi everyone I need to configure a corporate email account (e.g., incident@mycompany.com) to process incoming emails using inbound email actions and generate alerts and incidents. Currently, we have restrictions on using IMAP or POP3. Can I configure ...
When testing the email being sent in the flow of a catalog item, they are showing the sys_id instead of the names of the users in both the subject and body. They are reference variables. EDIT: Once I removed the variables, saved, and then added them ...
For some users, even they have the impersonator role and While they impersonating with the other user profiles and try to end the impersonation by clicking the "end impersonation". the end impersonation is not completed. It's still showing the impers...
We want to establish a one to many relationship in sn_cim_register table. We have this requirement in which we want to relate CIM record A to CIM records B and C. However the relationship firstly establishes between CIM-A and CIM-B and then when we w...
HiI have implemented two dropdown fields in UI Builder where the second dropdown is dependent on the first. Based on the value selected in the first dropdown, the related values are dynamically displayed in the second dropdown. If the first dropdown ...
Hello, community! I am analyzing the Coaching feature on the platform.I noticed that it is included in the ITSM Workforce Optimization module. Does anyone know if it's possible to purchase the coaching license separately from the WFO? Also, If anyone...
Where can I put restrictions so that I should get only those articles which are published on last months.I have checked every context and each rule but no clue.
My requirement is i need to create one system user and also whenever system closes any incident the closed by should be the system user i created.My question is what all basic minimum roles the system user should have also where all i need to update ...
Can anyone tell me what I'm doing wrong? Because I keep getting this error when trying to complete the last Task of this course:"Please validate you have created a Catalog Item named Workshop Setup in the Consulting Practices catalog. Review the Proc...
Hi,Once the kb article is published, who is eligible to retire the kb article (who can retire the kb article) I see there are couple of community posts which are having different opinions. Can someone help me with the correct answer Thanks in advan...
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