(obviously, first have the correct update set selected in your update set picker!)
For example, navigate to:
Incident > Open, this opens the List
Select one or more record, by checking them, for example:
Scroll down and on the bottom from the "Actions on selected rows..." select "Create Application File"
In the modal/popup you will bepresented with multiple options, though you can use the default option.
If my answer helped you in any way, please then mark it as helpful.
Kind regards,
Mark
2020, 2021 ServiceNow Community MVP
2020, 2021 ServiceNow Developer MVP
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If you then open your update set, you will notice one or more records like:
These got the actual selected data captured. You can even open them to see this in the XML if you would like to verify.
If my answer helped you in any way, please then mark it as helpful.
Kind regards,
Mark
2020, 2021 ServiceNow Community MVP
2020, 2021 ServiceNow Developer MVP
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