Hi Tony,

what you are talking about is regression testing (Regression testing - Wikipedia, the free encyclopedia). You could use Tosca Testsuite from Tricentis Enterprise QA and Test Automation for ServiceNow. The big advantage of Tosca is, that you don't need to script at all. If you need additional information, feel free to reach out to me any time.

Br, Alexander

We have been using selenium for regression testing for quite some time now and it has proved out to be very useful to keep the instance stable. Initially it was a little time taking but later on most cases are reusable so adding new test cases was comparatively easy.

I've been playing around with the DejaClick chrome add-on actually and it works well.

We have just launched a fully integrated automated testing solution built specifically for testing ServiceNow.

No development expertise is required to build or run tests.   No need to get knee deep into Selenium, Eclipse, Java or anything else technical!   If you can use ServiceNow you can build and run tests in autotestpro.   See www.autotestpro.co.uk and a demo here Create Incident Demo - Autotestpro for ServiceNow - YouTube

We also have a stand at NowForum in London on the 27th October.