Thank you for the detailed answer and Hi support told me the same thing. It is a shame but now I have an anssweer, so thank you 🙂

Any Update on this how to restrict it to only INCIDENT, PROBLEM, CHANGE

Hi Riaz,

Can you provide the details how you restricted , Same Problem i am facing 

Thanks

Rajeev

Hi Rajeev,

This was not possible to do at the time and was confirmed by Hi. I think raise it with them again.

Thanks

riaz

I raised it on the idea portal if you'd like to put your vote to it.

Current status is under consideration.