Hey Jay,

The document you listed does provide the instructions to do so.

1. Navigate to System Definition > Tags.
2. Open the tag that you want to assign automatically.
3. Configure the form to add the Conditions for Labels embedded list.
4. Create a row in the Conditions for Labels list.
5. Click the reference icon in the Table column.
   The Label Table list opens in a pop-up window.
6. Click New.
7. Enter a Name, select a Table, and add conditions for the automatic assignment of the tag.
8. Click Submit.
9. Click the check mark icon to save the new row.
10. Click Update.

Be sure to go into form design and add the 'conditions for labels' embedded list. 

Let me know if you still have issues.

Hi Bill,

Thanks for the response. I am sharing a screenshot of process i have followed.

Step:1

Step:2

Step:3

I don't see any incidents got tagged with tag. Did i miss something or am i going wrong way..??

Thanks,

Jay

Can anyone help me on this??

Thanks,

Jay

Hello,
I think I am struggling with similar issue. I try to apply this solution but somehow it does not work...
Any Idea what I am missing?