Request Opened on Behalf Notification

Reddy · ‎01-21-2020

Hello All,

If 'opened by' and 'requested for' is the same user 'Request Opened on Behalf' notification is getting triggered. What condition needs to be added to send only when 'opened by' and 'requested for' user is different?

I tried with few conditions but still, the notification is getting triggered.

Elijah Aromola · ‎01-21-2020

Add a condition that requested by is different from opened by.

Reddy · ‎01-21-2020

@Elijah Aromola - CloudPires Thanks for your reply.

I tried this condition but it didn't work.

Elijah Aromola · ‎01-21-2020

Can you post a screenshot of your entire notification "When to send"?

Reddy · ‎01-21-2020