Re: Synchronisation between CMDB and Asset

Community Alums · ‎04-05-2016

Mustapha,

Sorry to reply to your question with questions, but...

Were corresponding assets created for your computers?
- If not, do you have Enforce CI verification set on the Computer Model category?
- or was a Model discovered for the computers?
- If a Model was discovered, does the Model have the Asset tracking strategy set to Do not create assets?
If the Asset was created, what is not synchronizing?

Ben

mustaphafilahy · ‎04-06-2016

Hi Ben

Thnx for the reply :

Were corresponding assets created for your computers? NO
if not, do you have Enforce CI verification set on the Computer Model category? YES

Model category.jpg

a Model was discovered for the computers , "Asset tracking strategy" set to " leave to category "

Regards

Community Alums · ‎04-06-2016

Ok. With Enforce CI verification set, did you choose to Create Assets for the CIs? You can do this from the form or list views.

Elias11 · ‎04-06-2016

Hi Mustapha

Please check if you have the "Model Category" --> Hardware : Hardware [cmdb_ci_hardware] ---> Asset Class : Hardware [alm_hardware]

And all the Hardware Models should have the Category Hardware.

this should work.

Thanks

Elias

View solution in original post

mustaphafilahy · ‎04-11-2016

Hi Elias

Thank you for this information :

i created the Model Category" --> Hardware : Hardware [cmdb_ci_hardware] ---> Asset Class : Hardware [alm_hardware] and now i can see the computers discovered in Asset .

However , i created 2 Model category for Printers and servers and i still cannot see them in Asset

regards