I have encountered an issue with the Due Date field not populating (is blank) within the Catalog Task record. Via the Item View, the Delivery Time was set to 5 days. This is shown correctly for the Delivery Date section of the Catalog Item view, as

ram57
Kilo Contributor

‎02-11-2020 11:34 PM

I created a new Catalog Item 
I have encountered an issue with the Due Date field not populating (is blank) within the Catalog Task record. Via the Item View, the Delivery Time was set to 5 days. This is shown correctly for the Delivery Date section of the Catalog Item view, as well as showing correct calculations within the RITM record - it is just the Catalog Task record that is blank.

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asifnoor
Kilo Patron

‎02-11-2020 11:47 PM

Hi,

Is the catalog task created through any script on submit of catalog item? If yes, kindly share the script to debug.

 

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ram57
Kilo Contributor

‎02-12-2020 12:11 AM

var taskDefs = workflow.scratchpad.taskDefs;
taskDefs.data[taskDefs.index].wf_activity = activity.activity.sys_id+"";
var scTask = sc_ic_Factory.getWrapperClass(sc_.TASK);
var sct = scTask.create(taskDefs.data[taskDefs.index]);
//Task use complete
taskDefs.index++;

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Threesha
Giga Contributor

‎10-13-2023 09:39 AM

Iam able to see due date in RITM but not in SCTASK of the RITM ,how can we correct it in admin level?

 

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