Re: How to show Popup on change record in 'Service...

MT00501012 · ‎07-07-2023

Thank you for providing the screenshots. There is a small change in requirement that we are not using workspace anymore. We have show this same popup in native ui on change form with the click of Button/UI action. I have tried the same approach abut the popup is coming in Native UI. Will it work without creating UI page?

Hemanth M · ‎07-08-2023

Hi @MT00501012 ,

If you just need to ask for how many change records to create and having logic in the UI action to create changes based on the user input, no need of UI pages.

Thank you,

Hemanth

Accept and hit Helpful if it helps.

Thank you,
Hemanth
Certified Technical Architect (CTA), ServiceNow MVP 2024, 2025,2026

MT00501012 · ‎07-10-2023

Hi Hemanth,

How can I restrict the user to enter only numeric values in popup? below is my script which is working fine except this numeric value restriction.

UI action:

function commentsDialog() {

var reason = prompt("Please Enter how many Change Requests should be created");

if (reason > 5) {

var msg = 'Maximum limit to create Bulk Change Requests is 5';

alert(msg);

return false;

}

if (reason != " " && reason <= 5) {

g_form.setValue('u_create_bulk_changes', reason); //adding user input to the custom field which is used to create bulk CRs

gsftSubmit(null,g_form.getFormElement(), 'u_sow_bulk_cr');

} else {

return false;

}

if (typeof window == 'undefined')

createchangeReq();

function createchangeReq() {

current.update();

var change = new BulkChangeRequestCreation().bulkcr(current); //calling script include to create CRs

action.setRedirectURL(current);

}

View solution in original post

Hemanth M · ‎07-11-2023

Hi @MT00501012 ,

You can use regex

after you get the prompt

var onlyNumeric = /^[0-9]*$/; //allow only numeric
    if (!onlyNumeric.test(reason)) {
        alert("Enter only numeric");
    }

Accept and hit Helpful if this resolves.

Thank you,

Hemanth

Accept and hit Helpful if it helps.

Thank you,
Hemanth
Certified Technical Architect (CTA), ServiceNow MVP 2024, 2025,2026

View solution in original post

MT00501012 · ‎07-11-2023

Thank you so much @Hemanth M ..Its working now