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05-02-2022 06:33 AM
I had to deal with the same requirement. You do not want to add a BR to the vulnerable item table. Instead, create a scripted scheduled job that runs each AM to review all VITs updated yesterday, that are open, to determine if there is an associated exception so you can update accordingly. This approach succeeded.
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05-02-2022 03:09 PM
Why do you say no business rules?
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05-02-2022 06:47 AM
Hi,
This is how I solved this for a few large customers:
https://community.servicenow.com/community?id=view_idea&sysparm_idea_id=3ab7c5cc1bbec150d018c8ca234bcb7d&sysparm_idea_table=x_snc_com_ideation_idea&sysparm_module_id=enhancement_requests
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07-04-2023 01:02 AM
Hello,
the link you have provided is not working, do you have any other link that would work?
appreciate it
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07-26-2023 12:22 PM