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Zero day Vulnerability - Best Practice

Hi All, I am looking for guidance and best practice on how to handle Zero day Vulnerabilities in ServiceNow for cases where CVE's are not available. Came across the below KB article which talks about creating a new table by extending OOTB Vulnerabili...

sach1 by Tera Guru
  • 930 Views
  • 15 replies
  • 3 helpfuls

Resolved! Remediation Target Rules

So, my vuln analysts are wondering if there is any way to have the remediation target use a base of when a VIT is assigned to a service now group.  The reason being that the remediation teams are complaining because as certain items get assigned (lik...

jslee102 by Tera Contributor
  • 1003 Views
  • 7 replies
  • 6 helpfuls

Request risk reduction for a vulnerable item do not work OOTB

Hello. We have issue with OOTB - Request risk reduction for a vulnerable item.When we request:A. Request for DeferralB. Request for Risk Reduction Two "State Change Approvals" are being created for A and BWhen we do all approvals A is going in to App...

DonDom_0-1763027629458.png DonDom_1-1763027759057.png DonDom_2-1763027819537.png
Don Dom by Tera Contributor
  • 440 Views
  • 4 replies
  • 0 helpfuls