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Resolved! Sending an Entra MFA Push through ServiceNow

Hello Experts! Not sure I'm posting this on the correct forum, but here goes. Who has some experience with integrating ServiceNow with Entra? We use Entra as our SSO provider, and have been given a requirement to allow the help desk to send a user an...

HMcNulty by • Tera Expert
  • 2374 Views
  • 5 replies
  • 6 helpfuls

AI Security Poll

Hello All,   As you know, we have recently launched AI security exposure management (part of USEM) with integrations supported for Palo Alto Prisma AIRS, Cisco AI Defense, and Wiz. I also published a blog about this here   We would appreciate your fe...

Gopi37 by • ServiceNow Employee
  • 509 Views
  • 1 replies
  • 0 helpfuls

USEM migration

Hi all, We are starting with our USEM migration journey.I had a few doubts on step 1. Which specific app do I need to install from the application manager? Is it 'Unified Security Exposure Management (App id: sn_vul_usem_common)'? There are a few app...

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Vulnerability response Discovered Item, CMDB Payload and IRE

Hi ServiceNow Experts, We have a ServiceNow Vulnerability integration with Rapid7. I wanted to understand the process after the raw CMDB data gets ingested into ServiceNow. When Integration runs, what data (and format of data) for CMDB CI are ingeste...

HelloCAD by • Tera Contributor
  • 1049 Views
  • 1 replies
  • 0 helpfuls

Integrating multiple Qualys sources into Configuration Compliance

We are ingesting Qualys test results from multiple Qualys instance... let's refer to them as Qualys A and Qualys B. Each Qualys instance has different policies and ingesting test results from each instance results in policies being recorded in the sn...

WeiY by • Tera Contributor
  • 2126 Views
  • 6 replies
  • 0 helpfuls

Vulnerability Response and Tenable.io Recasted Severities

Hello, we have a bunch of tenable plugins that were recast in tenable to a lower severity. None of these recasted severity values are reflected in ServiceNow, even though I see 'Recasted Severity'(true/false), 'Modified Severity', 'Severity' fields o...

Jkelley by • Tera Contributor
  • 407 Views
  • 1 replies
  • 0 helpfuls

Resolved! DIfference between Third party Vulnerability and NVD

Hello, I want to understand what exactly is the difference between the Third party vulnerability entries and NVD, what kind of data are stored, is Third party vulnerability is alternative to NVD? Or does it store the actual instance of Vulnerability ...

dharmeshCDS by • Mega Contributor
  • 532 Views
  • 2 replies
  • 1 helpfuls

How to create incident when integration fails

Hi team,I got inducted in SecOps with zero experience.My first task is to create incidents in the system when integration fails.Can you please help me.I was wondering maybe there is a process to create alert when integration fails and that alert can ...

ArushiG by • Tera Contributor
  • 790 Views
  • 5 replies
  • 0 helpfuls

Vulnerability Response Exception Management through GRC

 When we setup VulnResp Management, our GRC module wasn't working the way we wanted.  So we have exception management setup through VRM.  When we migrated to USEM, we wanted to move our policy exception management to GRC.  Unfortunately, I found for ...