Hello, we are using the ServiceNow Mobile Agent application. In this case, when we assign a security incident and it contains a file, such as Word, Excel, or PDF, we get an error message saying that the files could not be uploaded. We have noticed th...
Hi,Could anyone please help me understand how to increase the spacing between the banner and the search bar (as highlighted in the image)? We’d like to move the search option slightly lower on the page.
Hi Community,I'm working on a requirement where I need to suppress audit entries related to Risk Score from appearing in the Activity Stream whenever the Priority field is updated on a record.Has anyone implemented a similar solution or can suggest t...
We had penetration test in servicenow for potential vulnerability and found to fix below two. LUCKY13 — Remediation requires disabling the vulnerable ciphers, as noted in the information above.• Instead of CBE Cipher Suites, use AEAD Cipher Suites su...
Hello All,I requested a Xanadu version of a Service Now instance and everything is working with the base install. When I am trying to install install the Vulnerability Response application 26.2.2 version, after installing a bunch stuff, it seems to b...
Hello, We have only 1 Assignment rule in place that runs and groups VITs by Assignment group & Vulnerability.But we see that there are Remediation tasks are created from that Rule & has VITs that are assigned to multiple different groups. What could ...
Hi, We have noticed that the Shodan integration no longer works.It would seem that the API has changed; both in address & format This has been passed on to both Shodan & ServiceNow.However, our clients are still faced with an issue. Anyone else facin...
The Tenable.io integration is creating and updating Vulnerability Items no problem However we created new String field on the Vulnerability Item form and we want to map some data from the Tenable.io Vulnerability item Data source so when the VITs get...
Hi everyone,I've recently configured the CrowdStrike Falcon Exposure Management for Vulnerability Response app (x_crowd_vulnerabil) in my ServiceNow instance. The integration is successfully ingesting detection payloads, but I've run into an issue wi...
Hello All, I would like to have the ability to filter out the data by type of system (Windows Server, Computer, etc.). When you explore a CI, it is in a field called "class". What I like to to do is provide a filter that has all the possible values f...
Does any know how the value for 'Public Exploit' field is populated in the Vulnerability database?On our instance the value is set to 'unknown' for all the vulnerabilities.I am not able to find any information about the field in ServiceNow documentat...
Hello, I wanted to know that if the CI is retired in ServiceNow CMDB, and there is a Vulnerable item created for it in closed state, how would the Remediation target rules run for those VITs? If the VIT matches the condition for any of the rule, woul...
HiI want to move an image above the Support Resources section in the ESC portal. I tried doing this using Page Designer but its not working as expected.Could someone please guide me on how to achieve this?
Hi ServiceNow Experts, We have a ServiceNow Vulnerability integration with Rapid7. I wanted to understand the process after the raw CMDB data gets ingested into ServiceNow. When Integration runs, what data (and format of data) for CMDB CI are ingeste...
Hi,If we delete any widget top content, or rich content in the Employee Center (ESC) portal, how can we revert those changes? For example is there a way to roll back to the old version?If we make changes in Page Designer where exactly is that data st...
