Hi @Ashwin Guduru
Greetings!!
I think the best for you is to pick Business Analyst or Change implementation journey in ServiceNow. I can understand that you have / worked on CSM / FSM but that are products of SN and to gain more in SN, you need to choose a path . My experience say you take BA/ Change Path.
https://nowlearning.servicenow.com/lxp/en/pages/career-journey?id=journey
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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]
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