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08-05-2025 07:49 AM
I'm currently looking at the courses and am a bit confused by the wording.
On the Implementer track it states, on Practitioner Implementer, "you are a Certified System Administrator (CSA)
On the Associate Implementer course it ends with becoming "Becoming a ServiceNow System Administrator (CSA)
However, there is also a completely separate career journey for System Administrator.
Does this mean you have to complete the System Admin journey first then move onto the Implementer
or
Can you do the implementer track and just have to complete the Associate first (you can't just jump ahead)
Solved! Go to Solution.
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08-05-2025 07:52 AM
Hi @Mike88
I know the Nowlearning courses can be confusing sometimes. CSA is the first and basic certification to start with in the ServiceNow ecosystem. Once you complete CSA, you can then choose the implementation path. It’s not mandatory to have CSA, but it’s highly recommended because CSA provides a full background on the platform and its components. So, do the CSA training first, then pick up the implementation path.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]
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08-05-2025 08:00 AM
Thank you Dr Atul
So i don't need to do the separate System Administrator journey first.
Providing I start with the Associate Implementer course and attain the Certified System Administrator (CSA) for completing this first I should be fine to them move onto the Practitioner course?
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08-05-2025 08:04 AM
Hi @Mike88
If you’ve already started, it’s better to complete the journey as it will definitely be beneficial. But if you’re done with the CSA exam, then you can pick the ITSM or other implementation training and start from there.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]
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08-06-2025 01:52 AM
Hi @Mike88
Did my response not serve the purpose?
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]
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