This post shares learning notes from troubleshooting lab validation issues encountered while working through the Knowledge Management module in the Welcome to ServiceNow (Zurich) course. It focuses on common error messages you may encounter if the va...
Hi Community Managers and Support Experts,I am writing to seek urgent help regarding my ServiceNow CSA exam. My exam was scheduled via OnVUE, but I was completely unable to take it because the OnVUE application failed to recognize my webcam in the ch...
Are you okay, @Tanushree Maiti ?
Hi, I am planning to prepare a Quick Reference Guide (QRG) for the Change Manager to learn Service Mapping implemented recently. Kindly share if any sample QRGs available or outline how a best QRG can be prepared for Service Mapping Usage RegardsMoin
1. Verify you see the u_holographic_handheld_hhd_user.2. Add the u_holographic_handheld_hhd_user role to the HHD application and remove the itil role.3. Modify each of the HHD modules to add the u_holographic_handheld_hhd_user role to each of the mod...
Hello Community, I'm unable to access my ServiceNow university because my email id has been disabled suddenly and I'm not receiving verification code due to this I'm unable to login please help me to solve this issue. I want to change from old email ...
Hi All, My PDI is running the followingBuild name: AustraliaBuild date: 06-12-2026_1106Build tag: glide-australia-02-11-2026__patch3-05-25-2026I went to the learning path New to ServiceNow > Importing Data > Exercise: Import Historic NeedIt Data.It...
Hi,I’m working on the Now Learning lab for “Task: Translation Management (Content)” and I’m blocked on the step that asks to enable translation management and add English and Spanish to the Policies knowledge base.My lab instance URL: [ https://nowle...
Hi Team, my ServiceNow CSA exam registration is still pending. I raised a support case CS0634013 over a week ago, but the issue has not been resolved, and I'm still unable to register for the exam. This delay is impacting my certification and job opp...
Hi Team, my ServiceNow CSA exam registration is still pending. I raised a support case (CS0634013) over a week ago, but the issue has not been resolved, and I am still unable to register for the exam. This delay is affecting my certification and job ...
Hi everyone,I'm hoping someone from the ServiceNow Certification team or the community can help me — I've completely run out of options through the normal support channels.What happened: I was scheduled to take my CSA exam on April 24, 2026 at 3:00 P...
Why BPC course is retiring ? is there a new plan by ServiceNow for alternative courses or paths ?
Activity filter for Activity formatter is not working in custom table, while its parent table and Task table its working.
Hello, I'd appreciate to help here. Receiving the error Did you configure eight choice values on the HHD Table's State field? in the lab. I have created all of the choices in the studio and in the dictionary entry state to match the requirments in ST...
Hi Team,On 24 July, I was scheduled to take my Data Foundations exam. Everything was proceeding normally until I received a phone call during the exam session, which unfortunately caused the exam to be terminated.That same morning, I opened a case th...