We are facing an issue with the "Application Development Fundamentals On Demand" course.On June 1, we received an email stating that the course status had been changed to "Retired - Incomplete". After that, the course was no longer visible in the Ass...
Hi everyone,I'm hoping someone from the ServiceNow Certification team or the community can help me — I've completely run out of options through the normal support channels.What happened: I was scheduled to take my CSA exam on April 24, 2026 at 3:00 P...
Hello Community,Due to an unexpected health emergency situation, I was unable to attend the RiseUp with ServiceNow classes consistently for about a week. Prior to this, I was actively attending sessions and keeping up with the coursework.I would appr...
Following on from my previous post, this is the third in a series documenting common validation errors that may be encountered in the Micro-Certification assessment simulator tasks. Rather than providing the exact solution, these notes aim to help yo...
Hi Community,I have recently merged my ServiceNow account to my Company Account and my CIS_DF Certification is missing, I have raised a Case and got to know that it was Revoked by ServiceNow due to suspicious activity (looking off screen) which not m...
Hello,I completed my CSA Learning Path, but when I try to register for the exam, it is asking me to pay $354. I was expecting to receive a voucher after completing the learning path.Could you please let me know how I can obtain the voucher or if ther...
I wrote cad exam,i got 72% but i didnt get any certificate similarly for my frnd she got 87% even though she didnt get any certificate. Can any one please tell me how to sort this issue?
Hi everyone, I need support in figuring out with examples what is dependant/ extended by and overall, what is the relationship between contract, entitlement and how they relate to sold products and install base items. Is the entitlement related to ...
This post shares learning notes from troubleshooting lab validation issues encountered while working through the Lists and Filters module in the Welcome to ServiceNow (Zurich) course. It focuses on common error messages you may encounter if validatio...
Workflow Studio Fundamentals - Washington course Lesson 5Step 3 Find the playbook named Incident Response Demo and select it.I requested an instance within the course, however I cannot perform step 3 as the requested playbook does not exist in the in...
Hi everyone,I'm new to the ServiceNow ecosystem and looking for some career guidance. I've spent the last month watching System Administration lectures on servicenow university , but I'm struggling to understand the material through videos.Can anyone...
Hi Community! Quick question — has anyone taken the freeCIS-DF exam using their personal email IDand then merged it to their org ID wheretheir other certifications are linked?Would like to know:1. Did the certification transfer successfullyafter the ...
Share with us your most important lesson you learned from this ServiceNow implementation in the course.
Hi Community,One interesting thing I've noticed while working on ServiceNow projects is how valuable a Business Analyst / System Analyst background can be in consulting and implementation roles.Skills such as:Process analysis and process designStakeh...
Hi All, I have successfully completed the ServiceNow Administration Fundamentals On Demand course via the Partner Portal. I understand that this course makes me eligible for the Certified System Administrator (CSA) exam voucher.However, I’ve noticed ...