Task: Create iTunes Discovery Pattern (Part 1)

I am getting an unexpected error on executing my task for Discovery fundamental for ServiceNow university program. the task is Task: Create iTunes Discovery Pattern (Part 1) it basically asks me to execute discovery on a particular mid server Ip addr...

pb de validation de tâche sur parcours apprentissage "Bienvenue sur ServiceNOw" - Tâches formulaire

 Bonjour,je n'arrive pas à valider cette tache dans la plateforme Learning de "Bienvenue sur Service now "pourtant j'ai mis toutes les valeurs demandées dans l'exercice : Résulat attendu (copie écran de l'excerice)  copie écran de Mon formulaire qui ...

Now Learning Page keeps reloading, Hello, I am experiencing an issue where the Now Learning login pa

Define/align on KPIs and Metrics

To track and measure value, clear KPIs and measures should be in place. We want to ensure stakeholders can measure the progress of the project against ROI. The key activities of defining and aligning on KPIs and Metrics are: Identify the metrics that...

ServiceNow Admin Certification - Lists and Filters​ Task - Failed

Currently i'm doing follwing tasksTask Description: View a list of incidents and personalize the list, as well as update some fields using the List Editor.Task Instructions:1. Navigate to the All menu and select Incident > All.2. Select Show/hide fil...

Knowledge Base Submission task not validating in ServiceNow lab

  Hi everyone,I’m working on the “Submit a request for a New Employee Resources Knowledge Base” task in the Welcome to ServiceNow course.I submitted the request successfully (REQ0010002) through Employee Center, filled the form exactly as instructed,...

Blog5_TM: Consolidated, Full & up-to-date ServiceNow Certification List (2026)

Background : At the end of last year 2025, during a company certification competition covering Mainline, Micro-Certifications, Accreditations, Suites, Sales, Presales, and Bootcamps, it was difficult to find a single consolidated list with accurate a...

Virtual agent simulator task 14 - edit conversation flow

Hi guys,  I'm completely stuck at task 14 in the virtual agent simulator, task edit conversation flow. The advice thrown by the simulator validating task is "Did you complete the missing branch conditions?", which I do believe I have. The doubt I hav...

Aligning on business case and KPI Metrics

To track and measure project value, define clear KPIs and metrics that show progress against expected ROI. This involves identifying the key business metrics that drive outcomes, estimating their financial value, and validating the selected KPIs with...

How to get a living human for Support, my training session is stuck and i put in 3 tickets .

In service University --- How to get a living human to speak to for Support, my training session is stuck and I cannot complete and I put in 3 tickets . for this issue, and they have been closed each time without any assistance , I click on the secti...

SNPI Story 3 - Configure Groups for HHD Users - Failed

I have done everything right still i am not able to validate it . infact i deleted everything and again did everything but still i am not able to validate it .  only this section is not validating else i have successfully completed everything Please ...