You can talk to you SN account rep or log a now learning case under help center

Hi @PauletteB,

there will not be anyone to help you here, rather go to the help centre and create a case from there (button on the right side). It will be routed to the proper team to assist/answer you.

Good luck!

Hi @PauletteB 

I'm not sure if this will work for you, but it's worth a try...

I have training admin credentials, and if I go to Admin tools in SN University, I can access a dashboard to administer learning credits:

If you have the correct credentials, hopefully this works the same way for you. Otherwise, you may have to contact your organization's designated SN training admin, or contact support.

Hello @PauletteB 

Suggest to create case to Service Now. using below link and some SS for your hekp.

https://learning.servicenow.com/lxp/en/pages/now-learning-help-center?id=nl_kb_home



 If its resolved Please close the thread  by marking  this response as Helpful & Accept it as solution ..

Hi @PauletteB,

The form you're sharing is used to transfer learning credits between accounts / companies that belong to a main account.

@Simon Hendery is guiding towards the right direction. As a training admin, you can assign learning credits and/or classes to individuals. On the dashboard, you will find all pools with LCs, and within the pool, you can pick the user, class, and amount of LCs you want to assign. 

Another option is that the person will request the training / LCs, and a training admin will approve them.

Hope this helps!