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01-19-2026 02:20 AM
Yeah, seems to be the case here too. If you find a solution please do tell 😃
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01-19-2026 07:05 AM
We have the same Problem. ServiceNow Support confirms this is a "Bug" caused from Zurich patch5. They are applying a Workaround on our instance. After that the Application manager should work again.
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01-20-2026 05:54 AM
Hi @EntstMar
Did the issue get sorted form ServiceNow? How did you proceed with the upgrade.
Regards,
Gagan K
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01-20-2026 06:13 AM - edited 01-20-2026 07:57 AM
Hi @EntstMar
Did the issue get sorted from ServiceNow? How did you proceed with the upgrade
Regards,
Gagan K
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01-20-2026 01:51 AM
For us, SN support just ran this in background script
new sn_appclient.UpdateChecker().checkAvailableUpdates();
I ran it too earlier, don't know why it didn't help until SN ran it. But worth a try for everyone battling with this problem.