Hello All, Have anyone completed their Zurich upgrade? we see new group "Conditional Script Writer" and it's role getting auto assigned to all existing users and new users created. I have already made "glide.security.scripting_role.auto_provisioning"...
Hi everyone,I wanted to share a fun analogy I’ve found helpful when thinking about complex troubleshooting and flow design in ServiceNow and it comes from a word puzzle called Letter Boxed (from the NYT: In Letter Boxed, you’re given 12 letters arran...
Hello,I'm planning to release a new version of my application. During the development I deleted some files, and (mistakenly?) deleted the "Deleted Files" from the application. Now, when I test the update, I see those files are kept on the target syst...
Hi everyone,I’ve been thinking a lot about how we approach learning and user engagement within ServiceNow implementations, especially when it comes to training end users or onboarding new team members.In many projects, we focus heavily on technical d...
Dear All,we are preparing our migration towards Australia release, which includes moving away from classic UI.We have already tested the Platform Analytics Dashboard, but to me it appears like an alpha/downgrade release - simple Widgets/GUI functions...
Hi everyone,I have a question regarding the CMP 2026 fee.I would like to complete my certification upgrade, but I’m currently being asked to pay 100 USD for the CMP fee.Last year, I don’t remember having to pay for this, so I was wondering if it’s no...
Is anyone else having trouble upgrading PDI from Zurich to Australia ? I tried multiple times and it fails. The email I receive almost instantly says "You recently requested your personal development instance: dev9999x to be upgraded to Australia Rel...
Launch - https://<instance>.service-now.com/escUnder My active items Walk-up visits items appears only Zurich upgrade instance
The approval table that was there for Exception Approval got depricated and I am having a hard time trying to configure how to fix my exception approvals for Vulnerable Items and Remediation Tasks.
The ServiceNow Australia Release 2026 is not only about improving operations and automation; it also focuses heavily on security, governance, risk management, and upgrade readiness. In today’s digital world, organizations are dealing with increasing ...
The ServiceNow Australia Release 2026 places a strong emphasis on innovation, automation, and developer empowerment. Modern organizations are not just looking for service management tools; they want intelligent platforms that can automate processes, ...
As organizations continue to expand their use of ServiceNow beyond IT operations, three modules play a crucial role in connecting business strategy, employee experience, and enterprise planning: HR Service Delivery (HRSD), Strategic Portfolio Managem...
In any organization using ServiceNow, the core operational strength usually comes from three major areas: IT Service Management (ITSM), IT Operations Management (ITOM), and Customer Service Management (CSM). These modules directly impact how services...
The Now Platform is the backbone of every ServiceNow implementation. Whether an organization is using ITSM, HRSD, CSM, or Enterprise Architecture, everything ultimately runs on the Now Platform. That is why improvements at the platform level are extr...
Part 1: Introduction & Overview of the ServiceNow Australia Release ServiceNow continues to evolve rapidly with every release, and the Australia Release 2026 is a strong step forward in building an AI-driven and analytics-powered enterprise platfor...
