Resolved! Servicenow upgrade strategy
HI All, Can someone please share/suggest the what is the best strategy for version upgrade in servicenow ? ( from Xanadu to Zurich)
Forum Posts
MFA exempted user still seeing blue banner
Hi, I've added a non-SSO user account to the MFA exempted user group, following this guidance: https://www.servicenow.com/docs/bundle/yokohama-platform-security/page/integrate/authentication/concept/faq-mfa-exception.html However, after about 45 minu...
Resolved! Patch
What is the latest patch everyone is using?
User Statistics in Platform Analytics/Performance Analytics Dashboards
I would want to investigate what kind of user stats can be implemented on dashboards - number of users, which users and that such.Also are there any roles where they can be hidden?There is a new upgrade on Zurich version where the User Analytics Dash...
Resolved! how to upgrade Xanadu patch 9b
how to upgrade Xanadu patch 9b you assistance would be more valuable thanking you in advance
Resolved! Agile Board and Update Set Integration During Production → Development Environment Clone
Hello ServiceNow Community,I'm seeking advice from anyone who has experience with maintaining the relationship between Agile Boards and Update Sets during production to development environment cloning.Background: Update Set related tables (sys_update...
I created one view by my name but i got this error
View should be one of [cxs_popup,itam_workspace,sow,sow_new_record,sow_modal,sow_incident_overview,workspace,major_incidents,Metrics,Mobile,ess_ticket_password,playbook_card,ess,sp,sow_incident_assign_modal,sow_incident_resolve_modal,sow_incident_su...
Resolved! Kickstart Your Zurich Release Guide - Complete Guide with 350+ Links (Mike Scully)
Kickstart Your ServiceNow Zurich Release Experience agentic AI with the Zurich releaseThe platform just leveled up. Our newest release gives you the flexibility and control to secure, manage and optimize data and workflows to confidently bring AI acr...
Transaction Log new ALC's with Yokohama
We recently updated our sub-prod environments to yokohama-12-18-2024. My admin account is now unable to view entries in the syslog_transaction table. Entries are now blocked by 2 new read ACL's. These ACL's contain a Security Access Condition that...
Hi
What do you think about 2026 January's upgrade? (my first post at the comunity)
The UI of the instances are different after the Clone
Hi all, I made a clone from the production instance to the development instance.After the clone, the UI inside the tickets changes. Different font type; ticket header design; the "Personalized form" icon doesn't open a pop-up anymore; the tags option...
Kickstart Your ServiceNow Yokohama Release - My Complete Guide with 350+ Links
Boost productivity with AI agents, take action with Workflow Data Fabric, and supercharge any process with automated workflows! Get more done with AI agents, data and workflows all on one scalable platform with our next generation database designed...
New Business Rule on User Table in Yokohama Patch 5
A new business rule was inserted on the sys_user table with Yokohama Patch 5. The BR is called "Prevent invalid country code" and has a sys_id of 3b638e8338596210f8773223ad5a62dd. This is causing an issue with updating users all of a sudden. If a use...
Unable to remove evidence from Engagement
In recent days, I am unable to remove the evidence record from the engagement (In audit workspace). When I try that in developer instance its reflects the same. Anyone help to fix this / Tell the core which make this change.Its showing the pop up to ...
Assessment Simulator Task 4: Create a Visual Task Board (VTB) from a List
¿they asked me for 7 incidents "Were you able to add the 7 'In Progress' Incidents to the 'In Progress' Lane? But I just have access to put 5 on that lane... there's not enought incidents with that particular caracteristic... "STATE ON HOLD", theres ...
