Multiselect catalog item variable.

abhisek
Tera Contributor

‎02-06-2025 04:44 AM

Hi All,

 

I have to create a catalog item variable for example 'company' which has 3 values company1, company2 and company3 and multiselect should be allowed for this variable.

This 'company' variable should be visible and mandatory based on other 2 catalog item variable values which can be done through UI Policy but I am stuck with the multiselect.

Can you please help me out.

 

Thanks&Regards,

Abhisek Chattaraj.

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Ankur Bawiskar
Tera Patron

‎02-06-2025 05:39 AM

@abhisek  

you can use label type variable and then checkbox type of variable for the options

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 10x ServiceNow MVP  ||  ✨ ServiceNow Community Leader
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Ankur Bawiskar
Tera Patron
In response to Ankur Bawiskar

‎02-10-2025 03:35 AM

@abhisek  

Any update to this?

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 10x ServiceNow MVP  ||  ✨ ServiceNow Community Leader
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Ankur Bawiskar
Tera Patron
In response to Ankur Bawiskar

‎02-13-2025 02:26 AM

@abhisek  

Hope you are doing good.

Did my reply answer your question?

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 10x ServiceNow MVP  ||  ✨ ServiceNow Community Leader
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JenniferRah
Mega Sage

‎02-06-2025 05:42 AM

The only way to do multiselect is with a List Collector. I created a custom table for this purpose and called it Reference (u_reference). I added a Lookup Value field, Display Value, and Active flag. Then you can create a List Collector to that table, use the Lookup Value for the filter, and use it in multiple places.

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