@Heroes91 

but once click what should happen?

The popup asks some information and then promotes the INC.

If my response helped please mark it correct and close the thread so that it benefits future readers.

@Ankur Bawiskar 

Once clicked the incident should just promote to major incident. 

Regards

@Heroes91 

so where are you stuck?

are you not able to disable that?

If my response helped please mark it correct and close the thread so that it benefits future readers.

@Ankur Bawiskar 

I find out that, that pop up modal is a page variant.

But I can't deactivate it because it is read only. That is where I am stuck 🙂
Any Idea how I could deactivate it or maybe achieve my goal? 

Regards

Heroes

@Heroes91 

is that a form action in workspace?

If my response helped please mark it correct and close the thread so that it benefits future readers.