What is Skills Intelligence?
Skills intelligence is an essential method for building and developing your workforce. It’s the process of understanding the skills that exist within an organization, and analyzing how those skills are applied throughout your job architecture. Access to these insights allow leaders to proactively eliminate skills gaps, up-skill their talent, and future proof their workforce.
The ServiceNow Skills Intelligence application is an AI-driven platform that provides the foundational layer of the ServiceNow Talent Development solution. A solution that helps employees develop and grow while also supporting organizations looking to deliver on critical business outcomes.
Getting Started with Skills Intelligence | 13 Data Points:
ServiceNow leverages a dynamic skills ontology that is constantly learning, inferring, collecting, and maintaining skills data, which means that your organization doesn’t need to update this information annually. In fact, you can get started with just 13 key data points.
Importing the following 13 data points from your existing HR systems of record will provide the baseline to deploy Skills Intelligence and fuel Talent Development
What happens Next?
With these 13 data points, the ServiceNow dynamic ontology can get to work for you by extracting job level progressions and proficiencies from job data and applying industry skills data.
From there, ServiceNow surfaces personalized skills and opportunities to your employees by detecting insights from the following sources:
Employee Skills Profile | Skill Sources
ServiceNow creates the System of Engagement that connects employees with opportunities and the experience layer needed to drive employee and manager adoption with tools designed to support talent development.
Key benefits
- Connect skills to action in the transformation of your workforce and accelerate business outcomes.
- Guide personalized journeys to empower employee satisfaction.
- Deliver a single career hub that seamlessly connects all your disparate talent systems and intelligently guides employees through their career paths.
- Make talent decisions to drive retention and growth.
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