Hello SNUG Members! We hope you'll join us at Knowledge 2026, taking place May 5–7 in Las Vegas — and it's shaping up to be the biggest Knowledge yet! This year's event features exciting new innovations including AI Agents, Agent Studio, the AI Con...
Hello SNUG Members! We had over 1,400 people from all over the world join us for the 2025 Holiday SNUG event this year. A HUGE thanks to our presenters from Bristol Myers Sqibb, UNC Health, and KeyBank as well as our superstar ServiceNow Solution...
Hello SNUG Members! It's not too late to register for the upcoming 5th annual virtual Holiday SNUG event on Tuesday, December 16th! We will have a NEW Platform AI workshop to start, customer presentations, and a fun, entertaining magic/mentalis...
I'm not normally one to post things everywhere, however if I missed this I'd be sad. I don't want you to miss this. We have 40 speakers speaking form India, the US, London, and other areas! Topics vary and are public at https://thenulledge.com
Hello SNUG Members! Share your stories and expertise alongside other AI experts, innovators, and creators at the 2026 Knowledge event! We have streamlined the submission process to align the deadlines and milestones for both Knowledge and Creator...
Aloha Hawaii SNUG! I'm excited to invite everyone to attend our next ServiceNow Special Interest Group event on May 20-21, which will be hosted at Punahou School! Our team is working on finalizing the agenda, registration details, etc but I wanted...
Hello SNUG Members! I hope to see you at Knowledge 2025- our largest event of the year! Join us May 6-8 at The Venetian Las Vegas for three days of unforgettable insights, training, and networking! There will be over 800 content-packed breakouts ...
Hello SNUG Members! I am so glad so many of you were able to join us this year for the virtual Holiday SNUG. We had over 1,600 attendees from all over the world! The customer and partner presentations were OUTSTANDING, the performers were incredibl...
Hello SNUG Members! The 4th annual virtual Holiday SNUG event is only a few days away and you must be pre-registered to receive the Zoom Webinar login details. Join me and Chuck Tomasi (back from retirement) to hear from amazing customer present...
Our biggest AI release yet is officially here. Explore Xanadu for... New innovations to boost productivity and strengthen collaboration across the enterprise: http://spr.ly/61103Wcqch AI-powered, purpose-built industry solutions for telecom, med...
Aloha! The next Hawaii SNUG is here! Bookmark your calendars for September 18th, 2024. We will focus on Generative AI, some customer and partner stories, and we'll wrap it up with what is new in Xanadu! On the agenda: 9:00am - 9:30am | Registration...
We are in the process of planning the next SNUG meeting in Honolulu in September and are looking for a ServiceNow partner to sponsor! All Specialist, Premier, Elite and Build partners are eligible to sponsor SNUG events. Here are some of the benefi...
Hello SNUG Members! It’s hard to believe that Knowledge 2024 is less than two weeks away. I wanted to provide an important update about ways for SNUG members to connect this year at the event! Sessions are filling up, but you can still add sessio...
’s Washington D.C. release is generally available today! Like all of our releases, it’s chock full of enhancements to existing workflows, plus some brand new applications. There’s a real focus on automation (especially our Gen AI capabilities bran...
Hello SNUG Members! We had over 2,000 people attend the 3rd annual virtual Holiday SNUG event this year. THANK YOU to our amazing customer speakers and the folks at ServiceNow who made the event a success! For me, what made this year’s event a ...
Vancouver release is generally available today! Interesting facts about Vancouver: The city was originally named “Gastown.” It was incorporated as “Vancouver” in April 1886…and then totally burned to the ground two months later.Located on the P...
Hello! This was an exciting year at Knowledge! It was wonderful to see and meet so many SNUG members. For those of you able to attend, I can’t thank you enough for sharing your enthusiasm for the program and for participating in the many ways we ha...
Hello SNUG Members! Knowledge has begun and thus the SNUG glass “orb” treasure hunt! Find one the most coveted items at Knowledge! Each day 5 specially made orbs are hidden! The specially made glass orbs are made by the same folks who started the...
Hello SNUG Members! Knowledge 2023 is less than two weeks away. Sessions are filling up, but you can still add to your agenda. You can access Agenda Builder HERE. There are various types of sessions to add including Keynotes, CreatorCon, Now on No...
Hello SNUG Members! Here are a few updates about Knowledge. AGENDA BUILDER is LIVE! Take some time to review the many sessions you can add to create your own custom agenda. NEW! We have dedicated times in the Community area at the Expo in the ...
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