Slush bucket is empty with custom table creation

[sverghese]

Hi,

I created a custom table and table name is u_erp_access_role.   I created some choice list under this table.   I can see the choice list when I call the table.   My intention is to show these choice list under the list collector in slush bucket.   But nothing is appearing there.   Any help would be greatly appreciate.

Thank you,

Sincerely,

Sabina Verghese

[Pankaj Katoch1]

Make sure choice list values property inactive=false.

I would also suggest to delete the cache by cache.do if not tried earlier.

[sverghese]

Thank you for responding. My choice list's inactive = false. I am not sure how to delete the cache.do. Would you please let me know how to do this.

Thank you,

Sabina

[Pankaj Katoch1]

Just add cache.do after your url. make sure you login as admin.

http://myinstance.service-now.com/cache.do

[Pradeep Sharma]

Hi Sabina,

Note: Ensure that a cache flush is not being run during business hours. Scheduled cache flushes, using cache.do, can affect overall performance and degrade system response times. Cache flushes are intended to prevent older data from interfering with changes and updates. Cache flushes should not be run during business hours and automatically triggered cache flushes are not recommended