The 2025 SNUG Program Guides

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SNUG Members!

Learn more about the SNUG program and learn more about participating in your local SNUG by presenting, hosting, or being a SNUG Leader! You can also learn more about SNUG Meetups. 

If you have questions, please email SNUGs@servicenow.com or respond to this post!

The 2025 SNUG Program Guides (U.S. and Canada) are attached:

• The 2025 SNUG Program Guide includes:
  • Program Overview
  • Benefits
  • SNUG Meetups Overview
  • Online Community
  • Partner Guidelines
•  The 2025 SNUG Customer Participation Guide includes:
  • Program Overview
  • Roles and Responsibilities – Leaders, Steering Committee Members, ServiceNow Marketing
  • Leader Best Practices
  • Presenter Best Practices
  • Host Best Practices
  • SNUG Meetup Roles and Best Practices

If you have questions, please contact SNUGs@servicenow.com