Activities under Activity set are not triggering in a Lifecycle Event after Yokohama Upgrade

Manisha30
Tera Guru

Hi All,

 

We have an issue where the activities under an activity set are not triggering in a lifecycle event. While testing when we manually trigger the activity set by setting the workflow context trigger, the state is set to finished but no tasks are being created under activity set.

 

Can someone please provide your expertise over here?

 

Thanks in Advance!!!

Manisha

5 REPLIES 5

JackieZhang
Tera Contributor

Please check if the user has right to create task.

kaushal_snow
Mega Sage

Hi @Manisha30 ,

 

What is the exact Trigger Type configured on the Activity Set? Is it Immediate, Date, Other Activity Set, Advanced Script, or a anything else?  It’s common case that Combination triggers can mark the context as Finished without creating tasks if one sub‑condition fails, even if another succeeds

 

Check once and let me know..

 

 

Thanks and Regards,
Kaushal Kumar Jha - ServiceNow Consultant - Lets connect on Linkedin: https://www.linkedin.com/in/kaushalkrjha/

Hi @kaushal_snow ,

 

This is happening after upgrading to yokohama release but with the same configuration and implementation it is working in other higher instances.

 

the trigger type for activity set is Advanced where in it checks for a task to be completed from previous activity set.

 

Thanks

Hi @Manisha30 ,

 

Could you please check the system property sn_hr_le.All activity set closure timer in your Yokohama instance, what is its current value (e.g 4 by default, meaning 4 hours)?
Then compare that to the value in your current instance.

 

Check it once..

 

 

Thanks and Regards,
Kaushal Kumar Jha - ServiceNow Consultant - Lets connect on Linkedin: https://www.linkedin.com/in/kaushalkrjha/