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Activities under Activity set are not triggering in a Lifecycle Event after Yokohama Upgrade

Manisha30
Tera Guru

Hi All,

 

We have an issue where the activities under an activity set are not triggering in a lifecycle event. While testing when we manually trigger the activity set by setting the workflow context trigger, the state is set to finished but no tasks are being created under activity set.

 

Can someone please provide your expertise over here?

 

Thanks in Advance!!!

Manisha

6 REPLIES 6

i have checked the property in current yokohama release instance, it is 4

VinodhaGG
Tera Contributor

We have same issue in our system; this issue occurs intermittently and takes more than 4 hours (Sometimes took around 2hr), Servicenow HI team provided an workaround with an button 'Refresh activities' by clicking on this button it was calling the workflow activities explicitly (By default every 4 hours it is calling). Initially it was working fine now again we are facing same issue. Please suggest what you done to fix this issue.