Agent Assist not return results

[Alan37]

Hi there,

When I asked in workspace(SOW)'s incident record, I found agent assist works well. But when I go to HR Agent workspace and open a hr case , I can't found any result in agent assist. Any advise for me? Thanks.

ps.

[abirakundu23]

Hi @Alan37 ,
Please check the following links solve your issue : 

https://www.servicenow.com/community/hrsd-forum/agent-assist-not-working-on-agent-workspace-for-hr-c...

https://www.servicenow.com/community/developer-blog/how-to-add-agent-assist-to-any-table-in-service-...

https://www.servicenow.com/community/next-experience-forum/where-do-you-configure-agent-assist-for-c...

Please mark helpful and correct answer if it's worthy for you.

[Alan37]

Thank you for your answer, but this is not the answer I was looking for.

Regards