Assign to Me, function from Edit dropdown in HR Agent workspace not working

[jkhanddh]

Hello Everyone,

Suddenly the assign to me option (or we can say UI Action) has stopped working from HR Agent workspace. I saw the UI Action but it doesn't seems to be broken, can anybody help me on this.

Thank you in advance

[SANDEEP DUTTA]

Hi @jkhanddh ,

The Script looks perfect !! When you say stopped working, you mean you don't see the ui action at all? As this is UI action which is not a Workspace Button, it's only for Native UI.

see below, workspace is not selected:

[jkhanddh]

Hi @SANDEEP DUTTA ,

Thanks for informing me about the mistake, can you just let me know where can I find the script for the one that is configured for Agent Workspace.

Thank you

[SANDEEP DUTTA]

Hi @jkhanddh ,

You will need to create a Declarative action , specifically form action for your workspace.

Learn more : UI Builder Essentials: Adding Declarative Actions ... - ServiceNow Community