Client Script is not working in HR agent workspace - dialog box

[Mohamed Ayub]

I’m using a client script to display a dialog box whenever a user manually changes the state to Closed Incomplete. The dialog box appears correctly, and I can capture the reason, but the entered reason is not being saved to the u_closure_reason field after saving the record.

if there is any solution or you have also crossed same issue, help me to understand the problem,
Thank in Advance