Could not find a record in user_criteria for column related_user_criteria referenced in this update

Apaul
Tera Contributor

 

How to Solve this issue while moving update set to another instance?

I created a user criteria from HR criteria and then deleted that user criteria as HR condition was enough to handle it. What to do now?

Apaul_0-1753434771180.png

 

5 REPLIES 5

Ankur Bawiskar
Tera Patron
Tera Patron

@Apaul 

your update set includes reference to user_criteria record that is no longer present in source instance.

If you are sure you don't want that user criteria then simply accept the error.

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader