Find your people. Pick a challenge. Ship something real. The CreatorCon Hackathon is coming to the Community Pavilion for one epic night. Every skill level, every role welcome. Join us on May 5th and learn more here.

Dashboard Not Found – Admin Also Unable to Access

Satyam123
Tera Contributor

‎05-13-2025 11:32 PM

Hi Community,

I'm encountering an issue where a Performance Analytics dashboard is not loading. I receive the message "Can't display this dashboard – The dashboard that you are looking for was not found" (screenshot attached).

Even when logged in as an admin, the dashboard is not visible. I’ve verified that the dashboard previously existed and was accessible.

Has anyone faced a similar issue? Could this be related to permissions, deletion, or data corruption?

Any guidance on how to troubleshoot or restore the dashboard would be greatly appreciated.

Thanks in advance!

Preview file
173 KB
  • 3,150 Views
6 REPLIES 6

jcmings
ServiceNow Employee

‎08-19-2025 11:27 AM

Any chance this dashboard was moved from one environment to another (e.g. DEV to TEST)? If so, it's possible that it wasn't migrated correctly.

0 Helpfuls

MridulD
Tera Contributor

‎08-21-2025 04:29 AM

Hi Satyam,

I have a similar problem, can you confirm if you found a solution for this? If yes, then what helped?

0 Helpfuls