Feedback Configuration

Divya98
Tera Contributor

I want to rename the below text from Provide feedback from esc portal. Can you please suggest me how to do this. Provide Feedback.png

11 REPLIES 11

Azhar T
Tera Contributor

@Divya98  This seems to be a survey generated upon closing a request or a ticket resolved. Can you please check the 'asmt_metric_type' table for this survey definition, where you can change it

 

Divya98
Tera Contributor

Hi Azhar,

 

 I checked in 'asmt_metric_type' table there i found the choices but if rename it is not changing in ESC portal.

Please check the attached screenshot.

 

Regards,

Divyasurvey.png

SANDEEP DUTTA
Tera Patron
Tera Patron

Hi @Divya98 / @Azhar T ,

You will need to go to sys_ui_message Table and look for Provide Feedback :

SANDEEPDUTTA_1-1749126683664.png

 

and change the text from there :

SANDEEPDUTTA_0-1749126634405.png

 

Thanks,
Sandeep Dutta

Please mark the answer correct & Helpful, if i could help you.

Hi @Sandeep,

 

I see "sys_ui_message" table is for language translations.

 

Regards,

Divya