Need to reload form when update the record on HR Agent Workspace
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
2 weeks ago
Hi all,
When a record is updated and saved in the HR Agent Workspace, we need the entire form to reload automatically. This ensures the To and CC fields in the emails section reflect the most recent updates immediately.
Appreciate your response.
Thank you.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
2 weeks ago
Hi @saideepkada
As per the OOB behavior when you update or save the any value on the form (or) page will be reload entire form. Please provide clear information regarding To and CC fields.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
2 weeks ago - last edited 2 weeks ago
Hi @saideepkada
You need to create an UI action with Workspace Client script.
with
Client : True
Under Workspace tab ->Wrokspace form button : true
Note: It is sample screen shot. Select your HR table
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
2 weeks ago
so you will update which fields and what you expect with respect to Email section in Compose?
Out of the box when HR case is updated the entire page reloads
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
2 weeks ago
When I changed the opened for then we want the To field needs to be update. However, the page is not getting reloaded. We need to manually click on the reload button.
