Built something you're proud of? Tell the story. A quick G2 review of App Engine or Build Agent helps other developers see what's possible on ServiceNow. Share your experience.

Need to reload form when update the record on HR Agent Workspace

saideepkada
Tera Contributor

 

Hi all,

 

When a record is updated and saved in the HR Agent Workspace, we need the entire form to reload automatically. This ensures the To and CC fields in the emails section reflect the most recent updates immediately.

 

saideepkada_0-1776676527338.png

Appreciate your response.

 

Thank you.

6 REPLIES 6

SripathiSai
Mega Contributor

Hi @saideepkada 

 

As per the OOB behavior when you update or save the any value on the form (or) page will be reload entire form. Please provide clear information regarding To and CC fields.

Tanushree Maiti
Kilo Patron

Hi @saideepkada 

 

You need to create an UI action with Workspace Client script.

with 

Client : True

Under Workspace tab ->Wrokspace form button : true

 

Note: It is sample screen shot. Select your HR table 

Screenshot 2026-04-20 151534.png

                 

 

 

Screenshot 2026-04-20 151601.png

Please mark this response as Helpful & Accept it as solution if it assisted you with your question.
Regards
Tanushree Maiti
ServiceNow Technical Architect
Linkedin:

Ankur Bawiskar
Tera Patron

@saideepkada 

so you will update which fields and what you expect with respect to Email section in Compose?

Out of the box when HR case is updated the entire page reloads

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader

When I changed the opened for then we want the To field needs to be update. However, the page is not getting reloaded. We need to manually click on the reload button.