Hi Everyone,
Is there any OOB method to perform sentiment analysis on chats from the "interaction" table? These are chats between NowAssist AI - Employee (or) HR Agent - Employee.
There already exists a "sn_ai_sentiment" field on the table (likely from Now Assist for HRSD and the Sentiment Analysis plugin), but there is no pre-configuration for this on the "sn_nowassist_skill_config" table (We already have this OOB for Incidents, from the Now Assist for ITSM plugin)
Any help is appreciated, thank you!
