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RAAS Report Servicenow WORKDAY

Ashutosh4
Tera Expert

Hello Team,

I have a WD Connection setup in the system and it works as expected like pulling data and all.
Now the customers have added a RAAS report in their Workday.

I tried to Raas report access detail.
sn_workday_hr_spke_raas_report_access_details This is the table and gave the name report name and user name, but it gives me an authentication issue. 
I am not sure how is it giving me authentication issue when we use the same creds to pull other WD Data.

The Report name and Report owner name i am extracting from the API endpoint and also, the USER ID I kept the same Report owner name and also tried with Client iD too.


Exact Error: Unable to Authenticate access token. Please check credential details in Connection and Credential Aliases of Workday HR Spoke.

Do the Raas report need to have some different ID PAssword or something ?

Also for the RAAS report they shared me and API endpoint, do we need to add it somewhere?
I have just used the report name and owner name in the Report details.


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5 REPLIES 5

Any Suggestions what can we do in this case?