what should be ideal state of HR case , when one of the HR Task is cancelled.
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
2 hours ago
Hi ALL,
We are using the HR module and would like clarification on the expected behavior of the parent HR case when one of its child HR tasks is cancelled or closed. Please advise what the ideal parent case state should be in the following scenarios:
- Scenario 1: The HR case has only one HR task, and the child HR task is cancelled.
- Scenario 2: The HR case has multiple HR tasks, and one of the child HR tasks is cancelled.
- Scenario 3: The HR case has multiple HR tasks, and one of the child HR tasks is closed as Incomplete.
We would appreciate your guidance on what the parent case state should ideally be for each of these scenarios. Thank you for your support and suggestions.
0 REPLIES 0

