CapaJC
ServiceNow Employee
ServiceNow Employee

I just saw this checked in by a developer, sync'd and tested it, and wanted to tell you about it. It should be on /demo tomorrow to play with.

The ability to add an extended field (like "incident_state" which is on the incident table) to a base list (e.g., the task list).

How many times have I seen someone want to add Caller ID or Incident State to the My Work list? But you couldn't, 'cuz My Work is a task list and task records don't t have access to extended tables' fields.

Now, however, when personalizing a list (not using the "cog", but the other way using the list header context menu), at the bottom of the Available side of the slushbucket you'll see a list of extended tables. Click one, and get access to fields specific to that table.

The look and feel might change before the Fall release, but it's finally coming! I think in one fell swoop, this will knock off about 60 or 70 enhancement requests from various customers.

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