john_andersen
Tera Guru
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03-09-2012
05:54 AM
I recently helped a customer start the process of importing their Remedy Knowledge records into ServiceNow for a one-time bulk upload process.
I was able to create a generic integration to import Remedy Knowledge Management XML records. I have created a zip file that contains an update set for an instance as well as a Perl script for a machine that contains the exported Remedy xml files.
To read about this application and how to use it, please visit:
Import Remedy knowledge records into ServiceNow
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