Best practices for general planning and setup of your instance

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If you are looking for a helpful resource for planning and setup of your instance, check out our new best practices general planning article. It contains useful information and links to resources as well as a video to help you get started. In this article, learn how to:

• Get to know ServiceNow features.
• Leverage all sources of information about the platform.
• Leverage rapid prototyping.
• Use different color schemes for each instance.
• Document your procedure for migrating data.
• Know when to create or modify objects on the system.

Use the article as a quick reference, or link to the video to explore resources.

For more information about general planning best practices, see:

• Best practices — General planning
• Planning Best Practices
• YouTube video — General Planning Best Practices

To view other best practices articles, see:

• Best Practices — Business Rules
• Best Practices — Choice Lists
• Best Practices — System Properties
• Best Practices — List Design

To view other best practices videos, see:

• System Properties Best Practices
• Choice Lists Best Practices
• Dictionary Overrides Best Practices
• List Design Best Practices