katharine_campb
ServiceNow Employee
ServiceNow Employee

The last few weeks I shared the best practices videos for: list design, general planning, user interface (UI) actions. Some of us are better visual learners, where a video can show you visual representation, walk throughs, as well as share some commentary. Other people prefer to read the steps and figure it out as they go along. If video learning isn't quite your thing, we have provided the steps from the video in three Knowledge Base articles!

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These articles list the basic steps discussed in each video (so you don't have to rewatch the whole video if you just need a quick refresher), and point you to additional resources if you need some more in-depth information!