Closed Caption Feature and Translated CC enabled in Videos

[marystromberg]

The Multimedia team is now captioning newly released videos to make them more viewer-friendly and consumable for people all over the world. Now you can watch our videos with instructional text displayed at the bottom of videos. You can even customize your experience by translating the captions to your preferred language!

For Closed Captioning on our videos:

1. Look for the grey CC button in the bottom right area of the video to see if closed captioning is enabled for this video.
2. Click the CC button.

You will know that closed captioning is turned on for the video when the CC button has turned white and the dialogue appears on the bottom of the video.

To translate CC into a different language:

1. Click on the gear icon (Setting button) in the bottom right corner of the video.
2. Next to Subtitles/CC select your preferred language in the drop down.

ServiceNow support videos with CC and language options available:

1. The New and Improved Fuji User Interface
2. Getting Started with Contextual Search
3. Reporting | Getting Started
4. ServiceNow Performance Analytics

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