Are you a Service Desk Manager (or similar role)? We’re looking for customers to share their insights on how we can create a better experience for managers and agents in blended human–AI teams. By joining our upcoming research study, you’ll get a preview of new product concepts and the opportunity to influence how our AI tools are designed to meet real-world needs.
Your feedback will directly shape our product vision, ensuring it solves real problems, avoids unused features, and delivers clear value to teams like yours.
Why participate?
Your insights will directly influence how we evolve our Agentic AI capabilities to better meet your needs. As a thank-you, eligible participants may receive an e-Gift Card (up to $125 USD) or ServiceNow-branded swag, depending on your company’s policies.
Session Details:
🗓 Date: August 19 - August 22
⏱ Duration: 60 minutes
💻 Format: 1:1 Video Call with our Staff UX researcher, Jahsan Moore
Be part of building the future—your voice matters.
Click here to schedule your session.
