What is Dynamic IRE / Dynamic Reconciliation? Dynamic IRE (Dynamic Identification and Reconciliation Engine) in ServiceNow is an advanced CMDB capability that dynamically identifies and reconciles Con...
One Million Strong. And Just Getting Started. The ServiceNow Community has officially hit one million members, and we're not sure a blog post is big enough to hold how excited we are right now. One mi...
Introducing ServiceNow University Campus Leaders Meet the Inaugural Class Shaping the Future of Tech Talent These students are bringing ServiceNow skills to their university campuses, and they could u...
At ServiceNow, we believe that truly understanding customer needs is the key to creating tools and experiences they’ll love. The team I lead, the UX Research and Insights team (UXRI), dives deep into ...
The Adaptive Governance Framework An extension of The Governance Topology Table of Contents 1 - Introduction 2 - Disclaimer 3 - Ideation types 4 - Demand Dimensions 4.1 - On Normal and Minor demands 4...
Certificate Inventory and Management on the ServiceNow Platform now connects directly with CyberArk Certificate Manager SaaS—turning certificate lifecycle management work into a self-service experienc...
What is Dynamic IRE / Dynamic Reconciliation? Dynamic IRE (Dynamic Identification and Reconciliation Engine) in ServiceNow is an advanced CMDB capability that dynamically identifies and reconciles Con...
At Computex this week, NVIDIA announced that the world's leading software platforms are integrating NVIDIA OpenShell as the secure, open-source runtime for autonomous agents. ServiceNow is one of them...
Nextgen Database Performance - Speed and ScaleAs enterprise workloads grow in complexity and scale, ServiceNow is making a strategic shift in its data layer with the introduction of RaptorDB Professio...
The Problem If you’ve ever inherited a ServiceNow instance or started a platform rationalization project, you’ve hit this question: what is creating incidents, and where is it coming from? Incidents c...
What we published Two things went live together: llms.txt — An index file hosted at https://github.com/ServiceNow/ServiceNowDocs/blob/australia/llms.txt. This is a lightweight, AI-readable table of co...
Autonomy Is Easy. Precision Is Hard. Every vendor in the market is telling you they have autonomous AI. Most are right. Autonomy just means doing something without a human watching. Any AI can do that...
ServiceNow Knowledge 26 kicks off today in Las Vegas and we are back at it with CreatorCon. One of the exciting flagship experiences this year is our Vibe Code Lounge, sponsored by NVIDIA. This activa...
OverviewAs you may have noticed by now, Platform Analytics doesn’t display any field styling you might have before. This can be a problem, especially with reports that make a heavy use of this feature...
If you were at the CreatorCon Keynote, you saw Warpspeed demoed live. If you were not, here is what happened: we showed a non-developer build a governed, production-connected app from a spreadsheet in...
Your infrastructure is not managed by one tool. So why should your service maps come from just one source? Most organizations today operate in a hybrid reality — discovery agents on-premises, cloud-na...
Knowledge 2026 is almost here, and we have a packed Customer Success agenda, from breakout sessions and hands-on labs to roundtables, designed to help you turn AI ambition into real business results. ...
Disclaimer: Don't read this like a blog. Read it as a conversation between you and me—like having a cup of tea in your hand while you scroll and read. What Do I Create? But before I get into that, let...
ATF test cases are not recommended to be built in Production and the best practice approach is to have it build and execute in the Non-Production instances. Production should only receive already-vali...
Hola Community, I’m Hardit Singh and I am currently working as a ServiceNow Architect and someone who strongly believes in learning by building, not just watching or reading.How It StartedLike many of...
From curiosity to community impact, this ServiceNow journey has been built on learning, sharing, and growing every single day. ✨ Hi, I’m Vaishnavi, a 4× ServiceNow MVP, 1× Rising Star, Medium contribu...
What do you create? I have created hands-on project-based training turning certified-but-inexperienced developers into confident, job-ready professionals. Through AdvanceNow, I offer the App Dev Proje...
What do I Create? I create a wide range of content and community contributions focused on helping people solve real ServiceNow challenges: Video Content: See that hereI produce videos that address spe...
During the 11 or so years I have been working exclusively with the ServiceNow platform, I also bring with me the knowledge from before those years. I worked as a developer, worked with hardware, built...
What do you create? My contributions to the Community are answers to questions mostly, but I also really enjoy one-on-one coaching and live events. I do that through podcasts (other peoples’), webinar...
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Kalisha Moore MVP 2026: My Community Power
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Attila Varga MVP 2026: My Community Power
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My ServiceNow Journey – Learning, Growing, and Bec...
