We've noticed that LDAP is a popular topic on the communities. So we decided to create a video on LDAP configuration to help answer some common questions.
If you are going to integrate LDAP with your ServiceNow instance, consider watching this video before you begin. It explains:
What LDAP does in ServiceNow.
How to configure it to work with your instance.
Best practices for LDAP integration that will prevent problems down the road.
