How to import a word document as a knowledge article:
- Please follow the steps mentioned in this document to import a word document into a knowledge article.
The imported content preserves only the following styles and elements.
- Titles
- Headings
- Images (Note: Images may not be aligned exactly as in the Word document you import)
- Links
- Bold text
- Italic text
- Underlined text
- Ordered and unordered lists (Note: After import, the bullets in an unordered list are replaced with dots)
- Tables (Note: Only default heading settings are supported. Table styling and borders are not supported.)
The elements and styles not listed above are NOT supported.
From New York, you can create an article version by importing a Word document. A published or draft article can be updated with the contents of a word file.
