Kimberly Greene
ServiceNow Employee
ServiceNow Employee

Customer Success Webinar Series: 

Date: April 30, 2019

Time: 9:00 AM Pacific|12:00 PM Eastern

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A strong business case will help you expand your ServiceNow investment by building buy-in and enthusiasm among your key stakeholders and leaders. It also lays the foundation for tracking and measuring value realization to build credibility and buy-in for future expansion.

Join Pooja Gupta, Best Practice Research Manager at ServiceNow, and team as they share a step by step guide to help you create a persuasive business case for your ServiceNow investments. 

You will learn to:

  • Develop recommendations that align with your organization’s strategic objectives and business issues
  • Create defensible financial justification with quantified cost and expected benefits, using the best available data validated by the operators closest to it
  • Communicate cohesive, concise value-for-the-business story tailored according to the audience