The Knowledge Base is kept current with frequent edits and additions. Find out what is new and stay up-to-date on the latest ServiceNow Knowledge Base articles by reviewing the weekly KB digest.
Recently added and updated Knowledge Base articles:
Support and Troubleshooting
Get the most from self service resources and troubleshooting with Global Support and Troubleshooting articles.
MID Server
Facilitate communication and movement of data between the ServiceNow platform and external applications, data sources, and services with a MID Server.
Event Management
Combine multiple sources from monitoring tools into a single event management console to integrate with other ServiceNow features.
- SCOM connector groovy script contains regressions (KB0563887)
- Scheduled jobs for Event Management are not cleaned up due to a 40 character limitation (KB0563911)
Service Mapping
Automatically discover all business services of your organization and build a comprehensive map of all devices, application and configuration profiles using Service Mapping.
Reporting
Manage and customize the visibility, types, generation, and output types with reporting.
Schedules
Include or exclude time for various actions or tasks with Schedules.
Service Catalog
Order pre-defined, bundled goods and services from your IT organization or other departments with the Service Catalog application.
- Labels above sets of checkbox variables are no longer automatically hidden when the checkboxes are a...
- Cannot drill through Reference Icon in variables (KB0563711)
SLA
Define a set amount of time for a task to reach a certain condition using Service Level Agreement (SLA).
- SLA Duration calculation causes some other times to be inaccurate (KB0563757)
- Task SLA timings may not be up to date when the workflow generates events for notifications (KB056...
System Applications
Create, organize and manage your applications with System Applications.
User Interface (UI)
Customize, personalize and manage the way users view and interact with your organization or company's interface using UI.
- UI15 Activity Formatter Show/Hide Filter does not scroll (KB0563951)
- Fontsize user preference throws client side error: setPreferredFontSize is not defined (KB0563952)
- Password field autocomplete=off is ignored in several browsers (KB0563953)
Web Services
Allow diverse HTTP-based applications to talk to each other with web services.
