The Knowledge Base is kept current with frequent edits and additions. Find out what is new and stay up-to-date on the latest ServiceNow Knowledge Base articles by reviewing the weekly KB digest.
Recently added and updated Knowledge Base articles:
Form Elements
Customize and organize your forms with form elements (Click to see all Form Elements Knowledge Base articles)
- Determining that you are using the correct view which has the field (KB0547232)
- Determining if your access control (ACL) is keeping a field from appearing on a form (KB0547221)
- Troubleshooting fields not appearing on forms (KB0547219)
- Determining that you are referencing the correct field (KB0547222)
Knowledge Management
Help important information flow between the IT departments and the company or organization using knowledge management. (Click to see all Knowledge Management Knowledge Base articles)
ODBC
Specify the ODBC client to connect to the ServiceNow platform for reporting using the ODBC driver. (Click to see all ODBC Knowledge Base articles)
- CASTING COUNT(*) triples the results in ISQL (KB0546023)
- ETL tools connecting to SN ODBC driver fail to retrieve meta data from tables whose names contain un...
Service Catalog
Order pre-defined, bundled goods and services from your IT organization or other departments with the Service Catalog application. (Click to see all Service Catalog Knowledge Base articles)
- Select box variables are not displayed in Requested Item records (KB0546707)
- The Business Service Catalog link returns to the Request Service Catalog UI page instead of the Busi...
- g_form.getControl does not work after ordering (KB0547171)
Workflow
Automate multi-step processes with a graphical workflow engine. (Click to see all Workflow Knowledge Base articles)
