The Knowledge Base is kept current with frequent edits and additions. Find out what is new and stay up-to-date on the latest ServiceNow Knowledge Base articles by reviewing the weekly KB digest.
Recently added and updated Knowledge Base articles:
UI Policy/Client Script
Create and manage UI and client scripts with UI policy and client scripting.
Forms
View and edit records in a form to display information from a table.
Import/Export
Migrate data from one instance to another.
Knowledge Management
Help important information flow between the IT departments and the company or organization using knowledge management.
- Business rules on kb_feedback are not triggered when comments are added to a knowledge article if gl...
- The time displayed on the knowledge search result list is the server time and not the GlideDateTime ...
Event Management
Combine multiple sources from monitoring tools into a single event management console to integrate with other ServiceNow features.
Service Catalog
Order pre-defined, bundled goods and services from your IT organization or other departments with the Service Catalog application.
- The TinyMCE html editor does not load correctly when configured as a variable for a catalog item (KB...
- Function toggleHelp() on catalog client scripts throws javascript errors in Geneva (KB0563990)
User Interface (UI)
Customize, personalize and manage the way users view and interact with your organization or company's interface using UI..
- Create favorites modal throws a javascript error when glide.ui.escape_all_script is set to true (KB0...
- Field decorators do not appear on read-only reference fields (KB0564062)
- UI Macro/Formatter containing '< table >< /table >' breaks tabs on forms (KB0564063)
- Value-based field styles applied to forms inconsistently on UI14 and UI15 (KB0564026)
- Next/Previous navigation button does not work if the record is opened from a database view list (KB0...
- List cell content is aligned to the left when using the Hebrew language plugin (KB0564025)
- Enabling the user preference 'time ago' prevents the setting of date time fields (KB0564021)
- Incomplete border around the Search tips & preferences pop up box (KB0563995)
- Pasted images are not sent correctly in emails (KB0564020)
- Template editor roles not working properly (KB0564004)
- Client scripts prevent task search forms from being submitted (KB0563992)
- Show Related (ref_contributions) icon image in custom UI Macro is not rendered in Fuji (KB0563950)
- Long field label causes customize list slush bucket arrows to be covered on mouseover on IE9 (KB0564...
Web Services
Allow diverse HTTP-based applications to talk to each other with web services.
