The Knowledge Base is kept current with frequent edits and additions. Find out what is new and stay up to date on the latest ServiceNow Knowledge Base articles by reviewing the weekly KB digest.
Recently added and updated Knowledge Base articles:
CMDB
The Configuration Management Database (CMDB) application provides core functionality for the configuration management database, including modules for hardware and configuration items.
Contextual Search
Configure fields on forms and record producers to automatically display knowledge search results based on the entered text.
Global Support and Troubleshooting
Get the most from self service resources and troubleshooting with Global Support and Troubleshooting articles.
Import/Export
Migrate data from one instance to another.
Incident Management
Restore normal service operation as quickly as possible following an incident, while minimizing impact to business operations and ensuring quality is maintained with Incident Management.
Integrations
Consolidate your ServiceNow product with CMDB,Incident Management, Problem Management, Change Management, User Administration, and Single Sign-on using Integrations.
- Browser access to an instance via an Edge Proxy fails and results in a Secure Connection Failed mess...
- Edge Encryption proxy fails to start with error "failed signature validation" (KB0621218)
Knowledge Management
Help important information flow between the IT departments and the company or organization using knowledge management.
- When Debug Text Search is enabled, a Knowledge search returns no result (KB0610316)
- When upgrading to Fuji, if Managed Documents and Knowledge Document are active, the Knowledge base f...
Live Feed
Live Feed - Post and share content in a ServiceNow instance with Live Feed.
Performance Analytics
Align your resources, systems, and employees to strategic objectives and priorities with Performance Analytics.
Platform
Manage fields, function and tasks within the ServiceNow platform.
Project Management
Create and manage projects of all sizes, from small projects with a few tasks to large portfolios of projects that contain complex tasks with various relationships and dependencies.
Service Portal
Service Portal allows you to easily configure, customize and extend an alternative user experience to the standard platform UI.
User Interface
Customize, personalize and manage the way users view and interact with your organization or company's interface using UI.
- Navigation history shows history from other users until page is refreshed (KB0621444)
- The user preference type true | false is causes issues when capitalized (KB0621479)
- Banner image for child domain does not display when logged into child domain (KB0621482)
- Internet Explorer modifies page to help prevent cross-site scripting when using sys_template (KB0621...
Web Services
Allow diverse HTTP-based applications to talk to each other with web services.
