The Knowledge Base is kept current with frequent edits and additions. Find out what is new and stay up-to-date on the latest ServiceNow Knowledge Base articles by reviewing the weekly KB digest.
Recently added and updated Knowledge Base articles:
New Landing Pages
Landing pages are a starting point for anyone wanting to learn about features or functionalities in a ServiceNow product.
Core platform
The Configuration (CMDB) application provides core functionality for the configuration management database, including modules for hardware and configuration items.
CMDB
Migrate data from one instance to another.
Mobile
Access your ServiceNow instances and perform common tasks using the ServiceNow mobile browser.
Resource Management
Project managers can create resource plans, request resources, analyze resource availability and utilization, and create resource allocations using Resource Management.
Service Portal
Service Portal in Helsinki allows you to easily configure, customize and extend an alternative user experience to the standard platform UI.
- IE11 Memory consumption issue in Service Portal (KB0610585)
- In Service Portal, a multi-line text field does not resize to display all content when using the for...
Service Mapping
Automatically discover all business services of your organization and build a comprehensive map of all devices, application and configuration profiles using Service Mapping.
User Interface (UI)
Customize, personalize and manage the way users view and interact with your organization or company's interface using UI.
- Presence indicators such as "viewing," "entered," and "probably left" are not translated (KB0596163)
- Reference qualifier search and sort produce different results in non-English languages (KB0610476)
- When List v3 is active, creating a template in a record causes duplicate 'Lookup using list' buttons...
- "Faux bold" in UI16 renders differently across browsers for Source Sans Pro font family; bold/italic...
Lists
Display information from a data table and search sort and filter that information using lists.
Visual Task Boards
Transform the navigation of lists and forms into an interactive graphical experience with Visual Task Boards.
